Refund Policy — GHL Automation Agency.
Payment and refund terms
Because our work is custom-built for each client, the payment and refund terms for your project are set out in the written scope agreed with you before work begins. In general, projects begin with a deposit, with the balance due on agreed milestones or on completion, and ongoing support is monthly and rolling unless otherwise agreed.
If you are unhappy with the work
If you are unhappy with any part of the work, please tell us as soon as possible so we can put it right — our first step is always to fix the issue within the agreed scope.
How to request a refund
Any refund request should be sent to info@ghlautomationagency.com with details of the project and the concern, and we will review it promptly and fairly in line with your written scope.
Third-party costs
Third-party costs, such as GoHighLevel subscriptions or other tools you pay for directly, are governed by those providers’ own terms and are not refundable by us.
